Privacy Policy
Last Updated: May 2026
Introduction
DiscovrAiNow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI upskilling platform and related services.
We are registered in Singapore and comply with the Singapore Personal Data Protection Act 2012 (PDPA), and, where applicable, the EU/UK General Data Protection Regulation (GDPR).
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our services
- Request information or support
- Participate in our learning programs
- Complete surveys or provide feedback
This information may include:
- Name and contact details (email address, phone number)
- Professional information (job title, company name, department)
- Account credentials
- Learning progress and assessment results
- Communication preferences
Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, time spent, features used)
- Learning analytics and engagement metrics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your learning experience
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve our platform
- Comply with legal obligations
Legal Basis for Processing
Under the PDPA and applicable data protection law, we process your personal data based on the following legal grounds:
- Contract: To perform our contractual obligations to you
- Legitimate Interests: To operate and improve our services
- Consent: Where you have given explicit consent
- Legal Obligation: To comply with applicable laws
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that help us operate our platform
- Business Partners: With your employer or organization if they sponsor your access
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale
We do not sell your personal information to third parties.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When no longer needed, we securely delete or anonymize your data.
Your Rights
Under applicable data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@discovrainow.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
International Data Transfers
If we transfer your data outside Singapore, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses and other lawful cross-border transfer mechanisms.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Data Protection Officer
DiscovrAiNow
Email: privacy@discovrainow.com
For complaints, you may also contact the Personal Data Protection Commission (PDPC) of Singapore at pdpc.gov.sg.